Human Resources Services

KPSG proven Human Resource Services delivery is represented by client’s satisfaction level and growing number of clients.

  • ABN Amro
  • American Express Bank
  • Aiken Tekno Indonesia
  • Anabatic Technologies
  • Asuransi CIGNA
  • Asuransi Jiwa Sequislife
  • Avrist Assurance
  • Bank Central Asia
  • Bank CIMB Niaga
  • Bank Internasional Indonesia
  • Bank Mandiri
  • Bank Mega
  • Bank Negara Indonesia (Persero)
  • Bank Rakyat Indonesia (Persero)
  • Bank UOB Indonesia
  • BNI Life Insurance
  • Citibank
  • Citifinancial
  • Commonwealth Bank
  • Contimas Utama Indonesia (Carrefour)
  • Diebold Indonesia
  • Direct Vision (Astro)
  • The Hongkong and Shanghai Banking Corporation Limited (HSBC) - Indonesia
  • Indomobil
  • Indonesia Mobilindo
  • ING Securities Indonesia
  • International Finance Corporation
  • JP Morgan Chase Bank
  • LG Electronics Indonesia
  • Macquarie
  • MNC Sky Vison (Indovision)
  • Mulfiling Mitra Indonesia (MMI)
  • Nissan Motor Indonesia
  • Prudential Life Insurance
  • Panin Securities
  • Rabobank International Indonesia
  • Royal Express Indonesia
  • Standard Chartered Bank
  • Surya Citra Televisi Indonesia
  • Symantec Corporation
  • Telekomunikasi Seluler (Telkomsel)
  • Trikomsel Multimedia
  • Tugu Pratama Indonesia
  • Warta Kota

Business Process Services

KPSG proven Business Process Outsourcing Services delivery is represented by client’s satisfaction level and growing number of clients.

Telecollection Services

  • Citibank
  • Bank ANZ Indonesia
  • Bank Negara Indonesia (Persero)

Quality Assurance (QA) Services

  • Sun Life Financial Indonesia
  • CIMB Sun Life

Telecleansing Services

  • CIMB Niaga

Credit Initiation Services (Pre-Screen Data Entry)

  • Citibank

Order Taking Services

  • Burger King
  • Carl’s Junior
  • Domino Pizza
  • Solaria
  • Sour Sally
  • TX Travel
  • Wendy’s
  • Yoshinoya

Payroll Process Services

  • ADP Streamline
  • Anabatic Technologies
  • Aryaduta International Management
  • Aston Hotel
  • ATRI Distribusindo
  • Bayu Jaya Lestari Sukses
  • Bosch Rexroth
  • BSH Home Appliances (Bosch Siemens)
  • Computrade Technology International
  • HAVI Indonesia
  • Lippo Karawaci
  • Lippo Securities
  • Manggala Usaha Manunggal
  • Money Gram
  • Multifiling Mitra Indonesia
  • Oracle Indonesia
  • Perkasa Internusa Mandiri
  • Robert Bosch
  • Sigmantara Alfindo
  • Titan Mining Indonesia
  • Titan Multi Agro
  • Toshiba Global Commerce Solution Indonesia
  • Yayasan Pendidikan Bunda Mulia

Information Technology Services

KPSG proven Contact Center Services delivery is represented by client’s satisfaction level and growing number of clients.

Inbound Contact Center (Customer Service, Inbound Sales, Order Taking)

  • Asuransi CIGNA
  • Bank Central Asia
  • Bank Internasional Indonesia
  • Bank Mandiri
  • Bank Rakyat Indonesia
  • Bank Tabungan Negara
  • Bank UOB Indonesia
  • CBN Indonesia
  • Departemen Komunikasi & Informasi
  • Indolok Bakti Utama (Gunnebo)
  • Interact Carlson Marketing Group
  • LG Electronics Indonesia
  • Nissan Motor Indonesia
  • Pizza Hut Delivery (PHD)
  • Telkomsel

Outbound Contact Center (Telemarketing, Telecollection, Telesurvey, Telecleansing, Telefundraising)

  • AIA Financial
  • Asuransi CIGNA
  • Asuransi Jiwa Manulife Indonesia
  • Asuransi Jiwa Mega Life
  • Asuransi Jiwa Sequis Financial
  • Asuransi Jiwa Sinarmas
  • Bank CIMB Niaga
  • Bank Internasional Indonesia
  • Bank Negara Indonesia (Persero) (Bancassurance with Allianz, BNI Life,Sun Life, CIGNA)
  • CIMB Sun Life
  • Citibank (Bancassurance with ACE INA, CommLife, Panin Life, Prudential)
  • Direct Vision (ASTRO)
  • MetLife Sejahtera
  • National Democratic Institute (NDI)
  • Prudential Life Assurance
  • Standard Chartered Bank
  • Sun Life Financial Indonesia
  • The Hongkong and Shanghai Banking Corporation Limited (HSBC) - Indonesia
  • Rumah Zakat

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